We also have on offer additional parts to ease the burden of the complexities of a winch installation as well. Wired plug extension and isolator switch bracket
Check out our blog post with some great info: https://www.carbonoffroad.com.
Carbon Winches Warranty -
Winch Design Features
Carbon Winch History
In conclusion you can be rest assured of the history of the brand. Carbon Winches was designed, engineered and tested prior to market release by an Australian Offroad Business - KPD Industries. A 4 year project began in 2012 to build a winch that would surpass all market options that were available at the time. After that, the Carbon Winch brand was launched in June 2016 and since then has developed a solid reputation for reliability, toughness and has been tested in some of the harshest environments in Australia and overseas including the USA, Iceland and the Middle East.
Many other products on the market simply didn't prove worthy in the Australian Outback including some very popular world renowned brands, so we built our own. A strong following in the Australian market developed with proven results across thousands of customers and 5 years on the market. A full redesign of the winch over a 6 month period between January and June 2021, results in the V2 CW-12K, a culmination of 5 years of using, supplying and receiving feedback from our customers and dealer network as we improved on many aspects of the original market proven winch design.
Carbon Winches was designed, engineered and tested prior to market release by an Australian Offroad Business - KPD Industries. A 4 year project began in 2012 to build a winch that would surpass all market options that were available at the time. The Carbon Winch brand was launched in June 2016 and since then has developed a solid reputation for reliability, toughness and has been tested in some of the harshest environments in Australia and overseas including the USA, Iceland and the Middle East.
Many other products on the market simply didn't prove worthy in the Australian Outback including some very popular world renowned brands, so we built our own. Having developed a strong following in the Australian market with proven results across thousands of customers and 5 years on the market, we conducted a full redesign of the winch over a 6 month period between January and June 2021, the outcome was the Ver.2 CW-12K,which was the culmination of 5 years of using, supplying and receiving feedback from our customers and Dealer network as we improved on many aspects of the original market proven winch design.
Technical features
Understanding the tech features of the winch will help you to decide if this winch is suitable for your requirements. From line speed to dimensions all specifications are important in helping you to understand what you are getting.
Carbon Winches 12K Winch is a 12000lb line pull winch and can meet the rugged demands of off-road and utility use in Australian conditions. It is designed to deliver the best value, reliability and service life for a winch user.
The main features include:
Specifications
Winch weight including synthetic rope, control box complete with cables, mounting bolts & fairlead: 23.45kg
12V DC performance specs (first layer of drum) |
|||
Line Pull Lbs.(Kgs.) |
Line Speed FT./min(M/min.) |
Motor Current |
Pull by layer layer/Lbs(Kgs.) |
0 |
43.3(13.2) |
70 amps |
1/12,000 (5450) |
2000 (910) |
11.5 (3.5) |
130 amps |
2/9800 (4450) |
4000 (1810) |
9.2(2.8) |
170 amps |
3/8300 (3770) |
6000 (2720) |
7.9 (2.4) |
220 amps |
4/7200 (3270) |
8000 (3630) |
6.9 (2.1) |
265 amps |
|
10000 (4540) |
5.6 (1.7) |
320 amps |
|
12000 (5450) |
4.6 (1.4) |
390 amps |
Carbon Winch 12K Package contents included in purchase price |
||
Description |
Quantity |
Comment |
Carbon Winch CW-12K |
1 |
24mx10mm Synthetic Rope |
Control box 600 amp |
1 |
1pc 600A solenoid and battery cables + wireless remote 1 x long black battery cable |
Hand remote control & Wireless remote control |
1 each |
Plug in and wireless operation |
CNC Billet 6061 T6 Alloy Black Hawse Fairlead |
1 |
Laser Etched Carbon Winches two-position standard/offset fairlead |
Hardware bag |
6sets |
4 pieces for mounting winch and 2 pieces for mounting fairlead on separate fairlead mount. 2 x extra long winch mounting bolts for mounting fairlead through to winch mounts. Spare nuts to use 6mm bolts in endplate for remote mount of control box on bullbar, allen keys. |
Owners Manual |
1 |
Included |
Carbon Winch Hook Kit |
1 |
Included |
Red Hook strap |
1 |
Included |
Please take the time to read through our returns policy. Upon purchase, you agree to this policy and understand that our policy does not go against your rights detailed under the Australian Consumer Law.
AUSTRALIAN CONSUMER LAW (ACCC)
By purchasing a product from 4X4OC, your purchase of goods come with automatic guarantees that they will work and do what you asked for. If you buy something that isn't right, you have consumer rights which you can find here.
CHANGE OF MIND
In line with your consumer guarantee rights, repairs, replacements or refunds do not apply if you received what you asked for but simply:
Should you change your mind within a 14 day timeframe, we will provide you with a refund or store credit.
Please note that, shipping costs are not refundable for change of mind returns. You are also responsible for covering the costs to send the product/s back to us.
REPAIRS
Minor problems may be repairable, where we may offer a free repair instead of a replacement or refund. For any major problems, you have the right to request either a refund or new replacement.
Should we not be able to provide a free repair within 28 days, we will provide you with a full refund or replacement.
REPLACEMENTS & REFUNDS
We understand that some products may fail over time due to their purpose/intended use or treatment. 4X4OC will take the following into account prior to offering a replacement or refund:
Should we discover signs of misuse and significant neglect, we reserve the right to decline a refund, exchange, credit or repair.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
PROCESS
To complete your return, we require a receipt or proof of purchase.
All returns to be posted/freighted back at the buyer's expense.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@4x4oc.com.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@4x4oc.com so that we can commence the exchange process.
Please note if the incorrect part/s were sent out to you, we can only exchange for the correct parts if the incorrect items are unused and in original condition.
SHIPPING
To return your product, you should mail your product to:
4X4OC
Suite 6, 828 High Street
Kew East VIC 3102, Australia.
You will be responsible for paying for your own shipping costs for returning your item/s. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. We are not responsible for lost, stolen or undelivered returned parcels.