Philosophy - Our philosophy is simple, Deliver good quality innovative 4wd products that we are proud to deliver to our Australian Market. Australian Warranty - Backed by a real 3 year/100,000 Km
You won't just know the difference that a Carbon Shock can bring to the ride of your 4wd.... You'll feel the difference. Get the Ultimate in Comfort & Control
Advanced Technology -The Carbon MT2.0 uses advanced technology to deliver a superior ride quality using a IFP - Internal Floating Piston that floats between the high pressure Nitrogen Gas and the shock fluid keeping them seperate to prevent cavitation and foaming.The IFP actively works as an internal air bumpstop to help smooth out the harsh bumps and actively senses the terrain and adjusts according to the driving conditions giving you the ultimate in ride quality and control.
What You Get -
Carbon MT2.0 Monotube Front Struts - Comfort design valving
Carbon MT2.0 Monotube Shock Specifications
Process -The shock development hasn't been short, the Carbon MT 2.0 Shocks have been rigorously tested here in Australia for the past 3 years on a large selection of vehicles and applications - Landcruiser 79 series, 200 series, Ford Ranger, VW Amarok, Toyota Hilux, Nissan Patrols and Mitsubishi Tritons, with critical feedback from owners of these vehicles to fine tune the dampers to ensure longevity and improve ride control characteristics. These were tested on heavily laden outback tourers, towing vehicles and offroaders wanting maximum flex.
Focus - Our number one goal was to bring to the market an improved ride quality better than what has been on offer to the Australian market. We have achieved this by listening to feedback from 4wd owners and making improvements with compression/rebound damping forces and ensuring ride control is at its optimum.
We understood that most 4wd vehicles currently are "the daily driver" and require a high level of on-road control and comfort but also need to take the abuse of high speed off-road applications like corrugations and out-back dirt driving while offering control in slow off camber situations.
Why Choose Carbon? With the Carbon MT 2.0 Shocks we are able to offer more fluid volume in the shock over an aftermarket 35mm big bore twin tube shock. With this greater oil volume we are able to keep the piston cooler and offer more stable ride control. While most twin tube shocks have an outer wall thickness of only 1.2mm-1.6mm, The Carbon Monotube shocks are built tough with a 3mm thick wall.
Please take the time to read through our returns policy. Upon purchase, you agree to this policy and understand that our policy does not go against your rights detailed under the Australian Consumer Law.
AUSTRALIAN CONSUMER LAW (ACCC)
By purchasing a product from 4X4OC, your purchase of goods come with automatic guarantees that they will work and do what you asked for. If you buy something that isn't right, you have consumer rights which you can find here.
CHANGE OF MIND
In line with your consumer guarantee rights, repairs, replacements or refunds do not apply if you received what you asked for but simply:
Should you change your mind within a 14 day timeframe, we will provide you with a refund or store credit.
Please note that, shipping costs are not refundable for change of mind returns. You are also responsible for covering the costs to send the product/s back to us.
Minor problems may be repairable, where we may offer a free repair instead of a replacement or refund. For any major problems, you have the right to request either a refund or new replacement.
Should we not be able to provide a free repair within 28 days, we will provide you with a full refund or replacement.
REPLACEMENTS & REFUNDS
We understand that some products may fail over time due to their purpose/intended use or treatment. 4X4OC will take the following into account prior to offering a replacement or refund:
Should we discover signs of misuse and significant neglect, we reserve the right to decline a refund, exchange, credit or repair.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
All returns to be posted/freighted back at the buyer's expense.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com so that we can commence the exchange process.
Please note if the incorrect part/s were sent out to you, we can only exchange for the correct parts if the incorrect items are unused and in original condition.
To return your product, you should mail your product to:
Suite 6, 828 High Street
Kew East VIC 3102, Australia.
You will be responsible for paying for your own shipping costs for returning your item/s. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. We are not responsible for lost, stolen or undelivered returned parcels.