Please take the time to read through our returns policy. Upon purchase, you agree to this policy and understand that our policy does not go against your rights detailed under the Australian Consumer Law.
AUSTRALIAN CONSUMER LAW (ACCC)
By purchasing a product from 4X4OC, your purchase of goods come with automatic guarantees that they will work and do what you asked for. If you buy something that isn't right, you have consumer rights which you can find here.
CHANGE OF MIND
In line with your consumer guarantee rights, repairs, replacements or refunds do not apply if you received what you asked for but simply:
Should you change your mind within a 14 day timeframe, we will provide you with a refund or store credit.
Please note that, shipping costs are not refundable for change of mind returns. You are also responsible for covering the costs to send the product/s back to us.
REPAIRS
Minor problems may be repairable, where we may offer a free repair instead of a replacement or refund. For any major problems, you have the right to request either a refund or new replacement.
Should we not be able to provide a free repair within 28 days, we will provide you with a full refund or replacement.
REPLACEMENTS & REFUNDS
We understand that some products may fail over time due to their purpose/intended use or treatment. 4X4OC will take the following into account prior to offering a replacement or refund:
Should we discov